Terms and Conditions
bull999 Platform Usage
This document sets out the important conditions governing the use of the bull999 platform by all registered users in Malaysia. Please read it carefully before creating an account or using any of our services.
Terms Summary
Key Points You Need to Know
Six core provisions in the bull999 terms that form the basis of the relationship between the platform and each registered user.
Account Eligibility
Registration is open to individuals aged 21 and above only. bull999 reserves the right to verify a user's identity via a valid Malaysian MyKad or passport at any time.
Bonus and Promotion Requirements
Every bonus, including the 150% welcome bonus up to RM888, is subject to the specified wagering requirements. Any attempt to abuse promotions may result in the bonus being voided.
Deposits and Withdrawals
Minimum deposit RM30 and minimum withdrawal RM100 via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay, USDT, BTC or ETH. Withdrawals are usually processed within 15 minutes to 2 hours.
Account Security Responsibility
Users are fully responsible for keeping their password confidential and for all activity that takes place through their account. Do not share your login details with anyone.
Responsible Gambling
bull999 supports healthy and responsible gambling. Users are encouraged to set deposit limits and make use of the self-control tools available in their account.
Customer Support
The bull999 customer support team is available 24/7 via live chat and email in Malay and English. All enquiries relating to these terms can be directed to our team.
Acceptance of Terms and Conditions
By accessing, registering or using any part of the bull999 website at https://bull999.onl, you acknowledge that you have read, understood and agree to be bound by the full terms and conditions stated in this document.
These terms constitute a valid and binding agreement between you as the user and bull999 as the platform operator. If you do not agree with any part of these terms, you are required to stop using the platform immediately.
These terms should be read together with the Privacy Policy and the Responsible Gambling page, which also apply to all users.
Account Registration and Eligibility
To register a bull999 account, you must meet the following requirements:
- Be at least 21 years old on the date of registration.
- Hold a valid Malaysian MyKad or passport.
- Register in your own name and for your own personal use only — not on behalf of another party.
- Not be on any self-exclusion list enforced by any regulatory authority.
- Not be prohibited from using online gambling platforms under the laws of your country or region.
Each user is only allowed to hold one (1) active account. Multiple account registrations by the same individual are prohibited and may result in all accounts concerned being suspended or terminated and balances returned at bull999's discretion.
bull999 reserves the right to request identity verification documents at any time, including a copy of MyKad, bank statement or other documents to fulfil Know Your Customer (KYC) procedure requirements. Accounts that fail to verify their identity within the specified period may be temporarily restricted.
Deposits and Withdrawals
bull999 provides a variety of payment methods for the convenience of Malaysian users. All transactions are in Malaysian Ringgit (RM) except for payments made via crypto assets.
Transaction Limits:
- Minimum deposit: RM30 per payment method.
- Minimum withdrawal: RM100 per request.
- Withdrawal processing time: between 15 minutes and 2 hours for approved withdrawals.
Accepted Methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and crypto assets USDT, BTC and ETH.
Each withdrawal will be processed to the same method used for the original deposit. If a withdrawal to the original method cannot be carried out, bull999 reserves the right to determine a suitable alternative method after full identity verification.
bull999 does not charge any processing fees for deposits or withdrawals. However, third-party payment service providers may charge fees according to their own policies.
Bonuses, Promotions and Wagering Requirements
bull999 offers various promotions from time to time. Each promotion has its own conditions that must be met before any bonus funds can be withdrawn.
Welcome Bonus — 150% First Deposit Bonus:
- Bonus value: 150% of the first deposit amount, up to a maximum of RM888.
- Wagering requirement: the bonus received must be wagered 20 times before it can be withdrawn.
- Calculation example: deposit RM100 → bonus RM150 → balance RM250 → wagering requirement RM150 × 20 = RM3,000.
- Another calculation example: deposit RM1,200 → bonus RM888 → balance RM2,088 → wagering requirement RM888 × 20 = RM17,760.
General conditions that apply to all bull999 promotions:
- Each promotion may only be claimed once unless stated otherwise.
- Bonuses cannot be transferred between accounts or converted directly into cash.
- bull999 reserves the right to cancel or modify the terms of any promotion with reasonable notice.
- Any attempt to abuse the bonus system — including the use of multiple accounts, hedge betting or techniques that undermine the integrity of promotions — may result in the bonus being forfeited and the account being closed.
- The VIP Programme with five tiers (Bronze, Silver, Gold, Platinum, Diamond) offers weekly cashback ranging from 0.2% to 1.2% depending on membership level.
General Betting and Game Rules
All game results generated by the bull999 system are final and binding. Users agree to accept results generated by a random number generator (RNG) that has been certified as fair and impartial to all parties.
Specific rules for each game category:
- Online Slots: Credits will be deducted from the account balance before each round. Winnings are credited immediately after the round ends.
- Live Casino: All bets at the baccarat, roulette, blackjack and sic bo tables must be placed before the dealer closes betting. The result announced by the dealer is final.
- Sports Betting: The odds displayed at the time of betting are the odds that apply. bull999 reserves the right to void a bet if the odds were set incorrectly due to a technical error.
bull999 is not responsible for any internet connection disruptions on the user's end during a gaming session. Any bets confirmed through the system cannot be cancelled due to technical disruptions on the user's side.
User Responsibilities and Conduct
bull999 users are fully responsible for ensuring that:
- All personal information provided to bull999 is accurate, current and true.
- Account passwords are kept secure and not shared with any third party.
- Use of the platform is for personal entertainment only, not as a primary source of income.
- Betting activity does not use funds obtained through illegal activities.
The following activities are strictly prohibited on the bull999 platform:
- Using bot software, automated scripts or any tool that provides an unfair advantage.
- Launching any technical attacks against bull999 infrastructure, including hacking attempts.
- Colluding with other players to influence the outcome of live casino or sports games.
- Uploading or distributing unlawful content through bull999 communication channels.
Violations of these rules may result in immediate action including account suspension, cancellation of all related bonuses and winnings, and referral to the relevant authorities.
Responsible Gambling
bull999 is committed to promoting a healthy and responsible gambling environment. Gambling should be viewed as entertainment, not as a way to resolve financial problems.
Our platform provides several self-control tools to help users manage their betting activity:
- Daily, weekly and monthly deposit limits.
- Loss limits that can be set by the user.
- Session time limits.
- Temporary or permanent self-exclusion options from the platform.
If you feel that gambling is starting to affect your personal life, finances or social relationships, we encourage you to make use of the tools above or contact our support team. You can also find more information on our Responsible Gambling page.
Account Closure and Suspension
Users may request account closure at any time by contacting the bull999 customer support team via live chat or email. Before an account is closed, all eligible balances must be withdrawn in accordance with the withdrawal procedures currently in force.
bull999 reserves the right to suspend or terminate a user's account in the following circumstances:
- There is evidence or suspicion of fraudulent activity, money laundering or other criminal activity.
- The user violates any provision of these terms and conditions.
- The account has been inactive for a set period with no activity.
- The user is found to be accessing the platform from a prohibited jurisdiction.
- Identity verification information cannot be verified within the given timeframe.
In cases of account closure due to fraud or misconduct, bull999 reserves the right to withhold account balances pending investigation and appropriate legal action.
Intellectual Property
All content on the bull999 platform, including text, graphics, logos, button icons, images, audio clips, digital downloads and software compilations, is the exclusive property of bull999 or its licensed third-party content providers.
This content is protected by international copyright law. Users are not permitted to:
- Copy, distribute or reproduce any bull999 content without written permission.
- Use bull999 brand names, logos or trademarks for commercial purposes.
- Extract or reuse substantial portions of the website's content to build a competing website.
Limitation of Liability
To the extent permitted by applicable law, bull999 is not liable for any indirect, incidental, special or consequential losses arising from the use of or inability to use this platform.
bull999 does not guarantee that:
- The platform will be continuously available without interruption or technical errors.
- Any software errors will be fixed within a specific timeframe.
- The platform is free from bugs or computer viruses.
bull999 will endeavour to minimise service disruptions and provide advance notice for scheduled maintenance. However, unexpected technical disruptions do not entitle users to claim compensation.
Amendments to Terms and Conditions
bull999 reserves the right to update or amend these terms and conditions at any time. Amendments will take effect immediately upon being published on the website unless a different effective date is stated.
Users are responsible for reviewing these terms periodically. The "Updated" date shown at the top of this document indicates when the last amendment was made. Continued use of the platform after any amendment is considered acceptance of the revised terms.
For significant changes that materially affect user rights, bull999 will endeavour to provide reasonable notice via email or in-platform notification before the changes take effect.
Contact Us
If you have any questions, concerns or complaints regarding these terms and conditions, please contact the bull999 customer support team through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 on the bull999 website in Malay and English.
Our team is ready to assist you as promptly as possible and will work to resolve every query thoroughly and professionally.
FAQ
Questions About bull999 Terms
Answers to the most frequently asked questions about the terms of use and policies of the bull999 platform.
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